That kind of customer support is hard to find, and you can't teach it in a couple hour orientation. The phone number for event horizon hobbies is (705) 245-0110. But if I had walked in with some widget, I'd still be standing there where as, if I'd taken the widget to the 100+ year old hardware store, they would have looked at it and asked if it came off the right side of the thing-a-mabob, or the left, and then walked me to the part. View Andy Kunzs colleagues in Horizon Hobby Employee Directory. I did get out of the store in a half hour so I saved 15 minutes over going to my go to store. Oh, it must be in with the nuts and bolt in isle 12. Yes, but it's an internally threaded cylinder with sort of a washer on one end. I walked in and asked someone for a 1/4-20 blind nut.ĭeer in the headlights, but called someone else over to help. Rather than spending 45 minutes there and back to my 100+ year old store by myself, I invited her to go to the chain store with me. One day I needed a couple of 1/4-20 blind nuts. She assured me that the company had a thorough training program for all their employees, and I should save time by going to the chain store. My response was that the people in the chain store knew nothing about hardware. One day she asked me why, when I need something from the hardware store, I always go to the 100+ year old store, 15 miles away. What is Horizon Hobby, LLCs phone number Horizon Hobby, LLCs phone number is. When my wife and I married, she was working in the IT department of a regional hardware store chain - one of their stores is less than a mile from our home. Unfortunately, knowledgable assistance at the LHS has also been on a downward trajectory for years.Ī slightly unrelated, but similar example is the local hardware store. If the customer is calling because they don't understand something, it does no good to direct them to an AI bot that insists they describe their problem it terms that the bot can understand. Get the latest business insights from Dun & Bradstreet. Phone Number 732-341 Horizon Hobby - Bad Model Aircraft Jared Eng 25 pleaded guilty to one count of Berkeley NJ Neighbor Post berkeley over 55 premier slow. Now they go into an infinite (well, I haven't stayed long enough to reach infinity, but it feels like it). Find company research, competitor information, contact details & financial data for companyname of companycitystate. John Adams’s headquarters phone number is +44 1279641097 Which industry does John Adams work in John Adams works in the industry of Toys & Games, Manufacturing. Are we talking about artificial ignorance bots like you find on most web sites? It used to be if you said 'representative' enough times, or hit the '0' button enough, call systems would eventually forward you to a person. John Adams is a Technical Director at Horizon Hobby based in Champaign, Illinois.

Horizon hobby phone number